Because your privacy is an important topic to Holiday Pit Stop we show our commitment to our customers by adhering to the following terms and principles.
We ask your permission when we need information that personally identifies you. For example, if you wish to subscribe to our regular holiday offer newsletter direct to your email inbox, Holiday Pit Stop asks you for your email address. We use your email address to verify your identity, protect against fraudlent use and to contact you regarding Holiday Pit Stop. We also use your Personal Information to operate Holiday Pit Stop website and, occasionally, to inform you of new features, services, and products that we launch.
Holiday Pit Stop may use your personal information to send you information on company updates, other services and products available from Holiday Pit Stop and companies under our control which may be of interest to you. This information will be sent either directly to you by Holiday Pit Stop and companies under our control or on our behalf by third parties. We also use your email address to send you updates on any special offers. We may use URL information we collect to help direct advertising to you that is more likely to be of interest to you and improve our services. If you do not wish to receive such offers from Holiday Pit Stop or have your personal information used in any of the ways outlined above you may opt out by unsubscribing via the a specialised link at the bottom of our newsletter. You may also opt out at any time by sending an email to firstname.lastname@example.org.
Holiday Pit Stop may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on the Holiday Pit Stop or the site; (b) protect and defend the rights or property of Holiday Pit Stop, the site or the users of, and (c) act under exigent circumstances to protect the personal safety of users of Holiday Pit Stop, the site or the public.
At present, Holiday Pit Stop centralises its records of Personal Information for all Holiday Pit Stop operations, including www.holidaypitstop.co.uk, in the United Kingdom and United States. As a consequence Holiday Pit Stop may perform some of its data processing of your Personal Information outside of the United Kingdom, for example in the United States. To do this, Holiday Pit Stop may transfer your Personal Information internationally to other countries including the United States. Some of the countries may have laws that protect your Personal Information, some may not. Holiday Pit Stop will protect your Personal Information no matter where we process or store your data by following this privacy statement. By becoming a member of Holiday Pit Stop you give your consent to this transfer of your Personal Information.
To make sure that your Personal Information for your member registration is correct and current, you may review and update your customer information at any time.
This document tells you the terms and conditions of the services and information listed on our website www.holidaypitstop.co.uk. Please read these terms and conditions carefully before making use of any services and information on our site. You should understand by using the services and information provided on our site that you agree to be bound by these terms and conditions.
Holiday Pit Stop is an affiliate of Hays Travel Independence Group.
By making use of the services and information offered on our site you warrant that:
• You by law are capable of entering into a binding contract.
• You are at least 18 years old.
• You will become financially responsible for all of your use through this website as well as for use of your account by others including but without limitation minors (under 18 years old) living with you.
• You agree to supervise all usage of minors of this website under your name or account.
• You warrant that all information supplied by you or members of your household in using this website is true and accurate.
• You agree that the travel services reservations facilities of this website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorised to act.
• You acknowledge and understand that overuse or abuse of the travel services reservation facilities of the website may result in you being denied access to such facilities.
• You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability and use of fares, products or services.
• You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase.
You shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this website including without limitation any fares or the costs of products or services provided by suppliers with whom you contract via this website.
It is important that you understand that www.holidaypitstop.co.uk is an affiliate of Hays Travel Independence Group. We assist and provide you with holidays that you can then make a reservation with our suppliers. Therefore the legal contract with any booking made is between you and the third party agent you choose book you holiday through. You should check carefully their terms and conditions applying to your transaction.
We provide links on our site to the websites of other companies whether affiliated with us or not. We cannot give any undertaking that the products you purchase from third party sellers or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This disclaimer does not affect your statutory rights against the third party seller.
Travel Destinations Disclaimer
Travel to most international destination comes without any incident however certain destination may carry some risk. At Hays Travel Independence Group. we ask passengers to seek information on any travel prohibitions, warnings, announcements and advisories from The Foreign and Commonwealth Office Travel Advice Unit before booking your trip.
This information can be found on the FCO's website http://www.fco.gov.uk/travel. Medical advice for travellers can be found at the Department of Health's website http://www.doh.gov.uk. Otherwise for any other medical advice regarding your journey please consult your GP.
By offering for sale travel to particular international destinations, www.holidaypitstop.co.uk or Hays Travel Independence Group. does not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.
The information, products, and services published on our website may have some inaccuracies or typographical errors. In particular www.holidaypitstop.co.uk or Hays Travel Independence Group, and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of accommodation, air, cruise, car and other travel products displayed on this website (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.), Much of which information is provided by the respective suppliers. Any accommodation rating displayed on this website is intended as only general guidelines, and www.holidaypitstop.co.uk or Hays Travel Independence Group. and its affiliates do not guarantee the accuracy of the rating. Changes are periodically added to the information herein. www.holidaypitstop.co.uk or Hays Travel Independence Group .its affiliates and/or their respective suppliers may make improvements and/or changes on this website at any time.
www.holidaypitstop.co.uk or Hays Independence Travel Group. and/or its respective suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose and the inclusion or offering for sale of any products or services on this website does not constitute any endorsement or recommendation of such products or services by www.holidaypitstop.co.uk or Hays Independence Travel Group. or its affiliates. www.holidaypitstop.co.uk orHays Independence Travel Group. shall use reasonable care and skill in carrying out the Services contained in this website.
www.holidaypitstop.co.uk and Hays Independence Travel Group, its suppliers, and/or its respective suppliers so far as permitted by law hereby disclaim all warranties, terms and conditions with regard to this information, software, products, and services, including all implied warranties, and conditions, of suitable quality, fitness for a particular purpose, title, and non-infringement.
The carriers, hotels and any other suppliers providing travel, are independent contractors and not agents or employees of www.holidaypitstop.co.uk and Hays Independence Travel Group. or its affiliates. www.holidaypitstop.co.uk and Hays Independence Travel Group and its suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
In no event shall www.holidaypitstop.co.uk and Hays Independence Travel Group, its suppliers and/or their suppliers be liable for any, indirect, incidental, punitive, special, or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, products, and services obtained through this website, or otherwise arising out of the use of this website, (including, but not limited to loss of use, data, profits, savings or opportunities), whether based on contract, tort, strict liability or otherwise, even if www.holidaypitstop.co.uk and Hays Independence Travel Group, its suppliers, and/or any of their suppliers have been advised of the possibility of damages.
Except in relation to liability for death or personal injury for which no limit applies the liability of www.holidaypitstop.co.uk and Hays Independence Travel Group, its suppliers and/or its respective suppliers arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, shall be limited to a maximum of the total value of the transaction under which the claim arises for any one event or series of connected events. This does not affect your statutory rights as a consumer.
IMPORTANT: THESE TERMS AND CONDITIONS AND FOREGOING LIABILITY DISCLAIMER, DO NOT AFFECT MANDATORY LEGAL RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. SHOULD YOU DECIDE TO PURCHASE ANY TRAVEL PACKAGES THROUGH ANY WEBSITE WE HAVE PROVIDED A LINK TO ON OUR SITE, SEPARATE TERMS AND CONDITIONS WILL ALSO APPLY.
You agree to defend and indemnify Hays Independence Travel Group, its suppliers, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
Your breach of these Website Terms, Conditions and Notices or the documents referenced herein:
Your violation of any law or the rights of a third party
Your use of this Website
From time to time applicable laws may require that some of the information or communications we may send to you should be in writing. When using our site you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given to Hays Independence Travel Group.
Transfer Of Rights And Obligations
The contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.
Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any contract arising with you as a result of you using this website (Contract) that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Strikes, lock-outs or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
Impossibility of the use of public or private telecommunications networks.
The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.
Change to these Terms and Conditions
We have the right to revise and amend these terms and conditions from time to time.
You will be subject to the policies and terms and conditions in force at the time that you make use of the services provided by us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (which if appropriate will be deemed to apply retrospectively).
Law And Jurisdiction
Use of any of the Services provided through our site will be governed by English law. Any dispute arising from, or related to, the use of any such Services or in respect of any contract arising between you and us shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Visiting this website with your browser settings adjusted to accept cookies tells us that you consent to our usage of cookies and other technologies.
- To remember your previous holiday searches, making it quicker and easier to modify and re-perform your search.
- To remember your log in details, making it quicker and easier to log in to the website, or to keep you permanently logged in.
Cookies may also be used by third parties which are included on the website in order to display targeted advertising or services. We do not provide any personal information to any of these third parties.
If you do not wish for cookies to be stored by this (or any other) website, please edit your internet browser's security settings to disable the storing of cookies. Without cookies, some features on this website (and many other websites) may not work as expected, or cease to function at all.
For more information, see the Information Commissioners Office.
What Are The Various Board Basis Codes?
Here are the shorthand codes and meanings for board basis:
- FO - Flight Only
- NO or RO - Room Only / No Meals
- SC - Self Catering
- HB - Half Board
- FB - Full Board
- AI or FI - All Inclusive
- MP - Meal Plan
Important: All Inclusive meal plans can differ between various properties. All Inclusive will include a minimum of breakfast, lunch and evening meal with locally produced drinks. Please check prior to confirming your accommodation/holiday as to what is exactly included, as charges may apply to change properties.
What Prices And Fees Might I Be Charged?
The prices shown are based on certain occupancy levels. In addition to the prices shown additional charges may be levied for transfers, in-flight meals and other optional extras. Agents/operators may also have card charges so please ask before booking.
What Are The Star Ratings For Properties?
All accommodation ratings including star ratings are the tour operator's own. They may differ from the accommodation's official rating.
What Is Allocation On Arrival?
If we state AOA the tour operator will allocate your resort and accommodation on arrival at the destination airport. It may include accommodation that has not previously appeared in a brochure.
Can I submit Special Requests?
The forwarding of special requests including those of customers with Special Needs does not constitute a guarantee that these can be met by the tour operator or carrier.
What Is Ticket On Departure?
If you have booked within 14 days of the departure date then tickets cannot be sent out to you by post. Instead they can be collected from the appropriate ticket desk at the airport. You will need the tour operator's booking reference as stated on the receipt or given to you at the time you book. A fee MAY be charged for this service.
What Are The Legal Requirements For Car Hire?
You will need to produce the driving licence of all drivers when you collect your car. Various countries and car rental companies have different policies with respect to age and driving records. All convictions for driving offences must be declared. Additional insurance cover above the legal minimum is recommended when renting cars, especially in the USA.
What Age Do I Submit If My Child's Birthday Occurs During Our Holiday?
The age of children relates to the whole of the period when they are away including the day of return. If a child's birthday occurs during the holiday, including the day of return then the new age must be stated. Travel may be refused if the date of birth according to the child's passport differs with the age on the tickets.
In what Format Are My Flight Times?
All the times shown are based on the 24 hour clock and are local. Times 00:01 to 12:00 are AM (morning). Times 12:01 to 24:00 are PM (afternoon).
What Are The Legal Requirements For My Passport?
British Citizens including infants and children require a valid 10 year British passport for travel outside the British Isles. Certain destinations may require at least six months validity remaining on the passport on the date of return. For more information contact the United Kingdom Passport Agency on 0870 521 0410 or visit www.ukpa.gov.uk. Non British Citizens including other EU Nationals should contact the embassy, high commission or consulate of your destination for up to date advice on passport requirements. For more information contact the United Kingdom Passport Agency on 0870 521 0410 or visit www.ukpa.gov.uk.
Do I Need A Visa To Travel?
Visas may be required for British Citizens for entry to non EU countries and for stays over three months duration in certain EU countries. Immigration, visa and entry restrictions may apply both in the EU and elsewhere for other nationalities, including other EU nationals, and British Citizens who have conditions on their entry to the UK . You should contact the Embassy, High Commission or Consulate of your destination for up to date advice on immigration, visa and entry requirements. For more information contact the Foreign & Commonwealth Office on 0207 238 3838 or visit www.fco.gov.uk.
Who Should I Contact Regarding Health Issues?
For medical advice regarding your holiday destination or journey, including vaccinations, you should contact your general practitioner. The Department of Health leaflets 'Health Advice for Travellers' are available from the Health Literature Line on freephone 0800 555 777. For more information call 0207 210 4850 or visit www.doh.gov.uk.
Do I Need Travel Insurance?
Travel insurance is an extremely important part of your travel, so much so that travel agents may only provide travel if: 1. All of the travelling party are covered by travel insurance provided by themselves. 2. All the party are covered by another policy which provides the same or better levels of cover than the travel agent providing travel and is in written receipt of the policy details by fax or letter within 48 hours of booking. Receipt of the details of an alternative policy does not constitute acceptance, qualification or endorsement by the travel agent that the alternative policy provides adequate cover or protection.